Legal

Aquiliti Pty Ltd Privacy Policy

Aquiliti Pty Ltd (ABN 50 620 112 414) is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage any Personal Information you provide to us.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses and phone numbers.

This Personal Information is obtained in many ways, including interviews, correspondence, by telephone, by email, from our own or other websites, from media and publications, from other publicly available sources, from cookies and from third parties. Please note we do not guarantee website links or the policies of related third parties.

We collect your Personal Information for the primary purpose of providing our services to you and for providing information for marketing purposes. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing and marketing lists at any time by contacting us in writing or by clicking on any “unsubscribe” link provided to you.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Our website, contact form, analytics and cookies

When you send us a message through the contact form on our website, we collect the details you provide, such as your name, email address, phone number and message, and use them to respond to your enquiry. Messages are delivered to us by email.

Our website is hosted by WordPress.com (Automattic Inc.), which may process your information, including outside Australia, to operate the site and protect it from spam and security threats.

We use the statistics built into WordPress.com to understand how visitors use our site. They record information such as the pages visited, the website that referred you, your approximate location, and your device and browser type, and report it to us in aggregate form that does not identify you personally. WordPress.com may use cookies and similar technologies to provide these statistics and to keep the site secure. You can block or delete cookies in your browser settings; parts of the website may not work as intended if you do.

Sensitive Information

We do not seek to collect Sensitive Information as defined in the Privacy Act.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances, including the following:

• to third parties where you consent to the use or disclosure; and
• where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files, which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Aquiliti Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

To protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at: